smtp genius
SMTPGenius
[email protected]

Terms And Conditions

Welcome to SMTPGenius, a trusted Email Service Provider since 2018. We are here to describe our terms and conditions to our visitors, which you must agree. This agreement establishes the understanding between you (referred to as the “Client” or “you”) and SMTPGenius (referred to as the “Service Provider,” “we,” “us,” or “our”).
SMTPGenius is an email service provider specializing in a range of email services. Our email services include SMTP setup, bulletproof SMTP, DMCA-ignored VPS, Mailwizz configuration, email verification, and email warmup services.

If you have any questions or concerns regarding these terms, please contact us at [email protected].

User Responsibilities:

The user is responsible for following all the regulations that we have described here. We have the right to terminate any account if you break any rule or do not follow our terms and conditions. Make sure to read them carefully
Compliance with Laws: Make sure to follow all laws and rules when using our services.
Accurate Information: Your provided details should be true and correct when setting up and managing your account.
Data Security: Keep your account login details safe and protect your data. If we find anything suspicious or log in at multiple places, your account might be suspended.
Prohibited Content: Don’t send or share content that breaks copyright laws, supports illegal actions, or could be seen as offensive. We don’t allow such content.

Restrictions On Use

SMTPGenius has the right to deny service or access to our servers to anyone. Our services must be used for legal purposes only. You cannot transmit, store, or display any information that breaks our laws or rules.
Activities strictly NOT allowed include:
  • Do not share any content like pages, texts, images, or other materials by using framing, hyperlinks, or similar methods.
  • Selling illegal drugs, pharmaceuticals, explosives, and related items is forbidden.
  • No adult content, promoting human trafficking, or escort services.
  • Attempting to reverse engineer, decompile, or disassemble any part of our service technology is not allowed.
  • It’s not allowed to harm SMTPGenius’s website in any way, such as causing damage, overloading it, or interfering with our systems, networks, servers, or accounts.
  • Don’t try to find vulnerabilities in Mailerday’s materials, services, systems, networks, servers, or accounts, or access them without permission by hacking, password mining, or other underhanded methods.

Payment Terms:

SMTPGenius ensures pricing that will benefit all businesses and individuals. There is no additional cost for SMTP setup, Mailwizz configuration, email verification, and Warmup services. We ensure clear and transparent pricing. You can make your payment from major credit cards, cryptocurrency, bank transfers, and other approved payment methods.
Our billing cycle depends on the customer’s need and type of service. Most of our services offer a pay-as-you-go model and some of the services have a fixed payment method.

Limitation of Liability:

All of our services are provided “as-is,” without any warranties or guarantees of the result you get. SMTPGenius is not responsible for any damages linked to your use of our services including direct, indirect, incidental, consequential, or punitive.
The use of tools can come with some risks; you should have enough knowledge of the tool to avoid risk. We are here to provide only email delivery service and not guarantee 100% email delivery.
SMTPGenius is not liable for losses such as profits, goodwill, use, data, or other intangible losses stemming from your use of our services.

Technical Support:

SMTPGenius is committed to providing reliable technical support to ensure the seamless functioning of your services.
Our technical support team is available to assist you related to queries during regular business hours. You can reach out for support via email at [email protected] or through our dedicated customer support portal. Our response time for the query is less than 2 hours. Resolution times may vary based on the complexity of the issue.

Dispute Resolution and Jurisdiction:

In case of disputes related to this Agreement, both you and the SMTPGenius team will undertake reasonable efforts for an amicable resolution. Negotiations will be pursued in good faith to reach a mutually acceptable solution.

Changes to the Terms of Service:

SMTPGenius reserves the right to modify or update these terms without prior notice. Continued usage of SMTPGenius services indicates acceptance of the revised terms. This is recommended to regularly review the terms to stay informed of any changes.

Refund Policy

We do not offer any refund on our service. Some services only need to be paid one time. You make sure to visit our service pages to know our refund policy.

Contact Us

If you have any questions about this terms and service agreement, please contact us at [email protected].