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Frequently Asked Questions

SMTPGenius email service provider has worked in email marketing for the last 8 years. We have a team of experienced email marketers with decades of expertise. You can also enjoy our demo trial before using our services (only for a few). We also provide one-on-one support to your service.
As we all know, email marketing is an essential marketing strategy to generate more sales. But setting up your own SMTP server is a very affordable solution to send email than third-party email tools. You can send lakhs of emails for less than 100$.
No, we do not have any refund policy for all of our services. Our some of services are one-time in nature or pay-as-you-go. You can buy our services as you feel more.
Yes, we provide it, but it is chargeable. The charges depend on the email list you have and the complexity of the task. But one thing we guarantee is that you will enjoy higher email deliverability and open rate. Higher open rates ensure higher ROI or sales.

This depends on the service you want. If we talk about Mautic installation, it requires server details and a Mailwizz access key. Same way, if you want to set up the SMTP server then you need to provide details to access it.

Less than 3 hours. We offer 24/7 technical support to our valued customers. You can send your query by email or directly chat with us if you are already our subscriber.
SMTPGenius does not offer free demos or trials for any of our services but you can ask to our experts about it. They will provide guaranteed help with it. If we find it useful then we provide it to our customer.
No, there is no limit on sending email. You can send thousands, millions, or even billions of emails in a day with SMTPGenius. You can increase sending capacity with us.
There are too many payments available including credit cards, bank transfers, trusted cryptocurrency, and other things. Our payment page is integrated with trusted third-party software.
No, we do not guarantee 100% email delivery. Delivery of email depends on IP reputation, email content, and other things. Our team is working continuously to implement best practices to increase your success rates in email delivery.
Yes, you can buy any of our email services from Bitcoin and other trusted cryptocurrencies.

Yes, we provide a frontend panel or tools like Mailwizz with our SMTP service to manage your email campaign. You can upload an email list, set an email template, and start sending emails with our panel. Whereas other email tools like Mailwizz offer more advanced features to send email campaigns.

We do not share your activities with any third parties. What happens on our servers, stays on our servers.

Perfect Email Service Provider At Affordable Cost

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